As a responsible company, Europ Assistance aims to contribute to a new form of solidarity by putting people at the heart of economic and social progress.
Social Responsibility with you …
… and with our staff and partners
Our logo "you live we care" embodies our commitment towards our customers and staff alike.
At Europ Assistance, Corporate Social Responsibility is a factor for consensus within the company. It is based on a code of ethics shared by all Europ Assistance staff everywhere, and also by our service providers and associated partners.
The Group has formalized this vision of commitment through four charters:
- The Generali charter
- The Generali code of ethics
- Ethical principles held by all the Group's international agents
- The IHS charter
And five fundamental values: the pioneering spirit, integrity, value creation, team performance and commitment to our customers.
Eco-responsibility
Because Corporate Responsibility also involves ecology, we are working for a greener world.
By creating the First Selected Green Network, Europ Assistance is innovating with the first ever totally eco-responsible assistance solution. Our customers in the automobile world can now rely on a labelled service provider network offering environmentally-friendly services, with electric or low CO2 emission transport , bicycle hire, and so on. At the same time, the Group is working on an offer dedicated to the owners and users of electric cars.
Supporting social entrepreneurship with Ashoka
We are convinced that society is moving towards a more solidarity-conscious world through in action in the field of local, innovative and highly motivated entrepreneurs. This is why Europ Assistance is committed to promoting social entrepreneurship alongside the international association Ashoka.
We provide support to social entrepreneurs who act and innovate in the realm of health and personal services. We make our methods and expertise available to them to create, organize and support the development of their initiatives.
Health commitments
Because prevention and assistance in health are the focus of our business, we contribute actively to health initiatives throughout the world.
We have made a commitment alongside Massivegood, a health promotion and fund-raising programme for emerging countries. This partnership enables us to act in preventing and combatting endemic and contagious diseases like AIDS, malaria, and tuberculosis.
Local initiatives
Europ Assistance and its subsidiaries are committed throughout the world to health, social and humanitarian actions that target the real needs of the countries where the Group is present.
This commitment is based on local knowledge and skills, and produces tangible results.
Examples :
- The Group's IHS division recently signed a partnership with AMREF, an association well known for its airborne ambulance service, the "Flying doctors", and which takes action to develop healthcare in Africa.
- support for earthquake victims in Abruzzo (Europ Assistance Italy)
- mobilisation of staff on behalf of families with AIDS (Europ Assistance South Africa)
- support for the "Paint a Smile" Foundation to promote a more human approach in psychiatric hospitals (Europ Assistance Portugal).
